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Online Banking

Farmers Federal Credit Union

The following Service Agreement for Online Banking governs the manner in which Farmers Federal Credit Union (Us, We, Our) will provide Online Banking.

Technical support services for Online Banking are available at 904-764-4591, Monday through Friday; 7:30 a.m. to 5:00p.m and Saturday 8:00 a.m. to 1:00 p.m.

Mail may also be addressed to: Farmers Federal Credit Union 6611 Dunn Avenue Jacksonville, FL 32218

Services: Online Banking provides access to Farmers Federal CU, your financial institution, from the comfort and convenience of your home via your PC and the internet. Use Online Banking to obtain information about Farmers Federal CU and perform financial transactions.

Statements: All transactions made via Online Banking will be listed on the monthly account statements we send you.

New Services: We may, from time to time, introduce new services or enhance the existing Online Banking services. We shall notify you of the existence of these new or enhanced services. By using these services when they become available, you agree to be bound by the obligations concerning these services. We will send you information regarding the obligations.

Care of you member number and password

You agree that you will neither give nor make available your member number or password to any other person. If you believe that your password has been lost or stolen, or that someone has made transactions using your password without your permission, change your password and notify us IMMEDIATELY;  by phone and time during normal hours or send an electronic message through Online Banking.

Charges: There is no charge to utilize Online Banking.

Additional Terms and Conditions

  1. In addition to the foregoing, you agree to be bound by the and comply with applicable state and federal laws and regulation.
  2. We reserve the right to terminate or suspend your use of Online Banking, in whole or in part, at any time and for any reason without prior notice.
  3. These terms and conditions and applicable fees and charges may only be altered or amended by us. In such event, we shall send notice to you at your listed address or transmit notice of the alteration or amendment over Online Banking. Your use of Online Banking following receipt of such notice constitutes acceptance of such alteration or amendments.
  4. In the event of a dispute regarding Online Banking, you and we agree to resolve this dispute by looking to these terms and condition. These terms and conditions shall supersede any and all other representations made by you or our employees.
  5. You understand and agree that all terms and conditions, including fees associated with your savings, checking, or other credit union accounts that are affected or accessed by Online Banking still apply.
  6. We may set up a “lock out” feature that may deny access if there are too many invalid password attempts on the account.

E-Statement Enrollment: By enrolling in CUe-Branch, you are automatically enrolled in electronic account statements from Farmers Federal Credit Union. This service is available to you at no cost, and will allow you to view your current and past account statements for all of your accounts on a secure website. As part of the registration process, please read the following Consent and Authorization and indicate your acceptance at the bottom.

Consent And Authorization for Electronic Transmission of All Account Statements: In this Consent and Authorization, the words “I,” “Me,” and “My” mean each person who electronically agrees to the Terms and Conditions below. The words “Account Number” mean the account number that I entered to access this Consent and Authorization. The word “Account” means any and all accounts held at Farmers Federal Credit Union under the Account Number, including but not limited to accounts held under a suffix number, such, savings, checking, certificate and loan accounts.

I understand that pursuant to My account and/or loan agreements with Farmers Federal Credit Union, I may be entitled to receive periodic account statements in connection with My Account, such as savings account statements, and loan statements. By indicating My acceptance of these terms and conditions, I authorize Farmers Federal Credit Union to discontinue sending Me such Account Statements via postal mail service for My Account and to instead deliver such Account Statements to Me electronically (“E-Statements”). I understand and agree that Farmers Federal Credit Union will send Me an e-mail on an ongoing basis to My primary e-mail address, as indicated in CUe-Branch, notifying Me that My E-Statements are ready to be viewed on the Farmers Federal Credit Union website. I understand and agree that I will no longer receive paper copies of My Account Statements.

I further understand and agree that:

  1. I am the authorized signer of the Account. My electronic acceptance to the Terms and Conditions below executed in conjunction with this Consent and Authorization shall be legally binding and any transaction performed pursuant to this Consent and Authorization shall be considered authorized by Me.
  2. If the Account Number entered to access this Consent and Authorization is a joint account, I acknowledge that I am the primary accountholder of the joint account and that My consent and authorization has been authorized by each of the joint accountholders. All joint accountholders are legally bound by the terms and conditions of this Consent and Authorization
  3. My ongoing consent to receive subsequent Account Statements electronically is voluntary and may be withdrawn at any time. I may withdraw consent at any time by un-registering for the service by selecting the “Services” tab in CUe-Branch and choosing the link to “Register or Unregister for eStatements” and following the instructions. Upon termination, I understand and agree that I will no longer have access to My Account Statements online and that I will receive all Account Statements in paper form via postal mail service.
  4. My computer system meets the minimum system requirements set forth below. In addition, I have and will maintain a printer capable of printing any E-Statements that are e-mailed to Me and/or made available on Farmers Federal Credit Union’s website. In the alternative, I have and will maintain the ability to electronically save and visually display on My computer screen any E-Statements that are e-mailed to Me and/or made available on Farmers Federal Credit Union’s website. I understand that Farmers Federal Credit Union recommends that I print a copy of any E-Statement and of this Consent and Authorization for My records.

Minimum System Requirements: To receive and review account statements electronically, and to view, download, and print E-Statements, you will need Microsoft Internet Explorer version 5.5 or higher, Netscape version 4.0 or higher, and Adobe Acrobat Reader version 4.0 or higher.

  1. I agree to maintain a valid, active e-mail address. I must promptly notify Farmers Federal Credit Union of any change in My e-mail or postal address by contacting Farmers Federal Credit Union at 904-764-4591or by changing my email address in CUe-Branch by accessing the “Services” tab and choosing “Change Email Address” and following the instructions. Farmers Federal Credit Union is not liable for any third party-incurred fees, other legal liability, or any other issues or liabilities arising from E-Statements or notifications sent to an invalid or inactive e-mail address or postal address that you have provided.
  2. I may also request a paper copy of any Account Statement. A fee may be charged for any such paper copies, subject to Farmers Federal Credit Union’s Schedule of Fees and Charges.
  3. I understand and agree that Farmers Federal Credit Union reserves the right to change the terms and conditions of this Consent and Authorization. Farmers Federal Credit Union will notify Me before the effective date of any change. This means Farmers Federal Credit Union will mail Me notice using the United States Post Office at the address Farmers Federal Credit Union currently has on file. By accessing My E-Statements after I receive any notice of change will constitute My agreement to such change(s). Farmers Federal Credit Union reserves the right to discontinue the E-Statements program at any time.

Security Procedures: I understand that I cannot sign up for the E-Statements program and cannot access My account statements without first signing up for CUE-BRANCH. I further understand that if I disclose my CUE-BRANCH Password to other people, they may also have the ability to access My account statements and I will be responsible for any transactions they may complete. I agree to notify Farmers Federal Credit Union immediately if I believe any of My accounts have been accessed or an Access Code has been used without My permission to access My accounts. The terms and conditions in this Consent And Authorization for Electronic Transmission of All Account Statements only apply to the E-Statements program. Provisions in other Farmers Federal Credit Union agreements and disclosures, including but not limited to Farmers Federal Credit Union’s Account Disclosure and in any and all loan agreements and disclosures, may be revised from time to time and remain effective for all other aspects of the accounts involved.

External Links from Online Banking (CUe-Branch): You are leaving Farmers Federal Credit Union's website. You are linking to an alternate website not operated by Farmers Federal Credit Union, and Farmers Federal Credit Union is not responsible for the content of the alternate website. The fact that there is a link from Farmers Federal Credit Union's website to an alternate website does not constitute endorsement of any product, service, or organization. Farmers Federal Credit Union does not represent either you or the website operator if you enter into a transaction. Privacy and security policies may differ from those practiced by Farmers Federal Credit Union, and you should review the alternate website's policies. Click continue to confirm that you want to open this page.